Envista Forensics Announces Lenny Alexander as Chief Experience Officer

LONDON – 9 August 2021 – Envista Forensics, a global consulting firm headquartered in Chicago, welcomes Lenny Alexander as Chief Experience Officer. Mr. Alexander will oversee the end-to-end client experience for the company’s global engineering and technical divisions across North America, EMEA, APAC, and LATAM.

Mr. Alexander has dedicated his career to serving the insurance industry. Uniquely qualified to speak to the concerns of carriers, adjusters, attorneys, as well as the broker and policyholder, Mr. Alexander is passionate about superior customer service and client impact throughout the life cycle of a loss, resulting in a fair resolution for all parties.

“I have a deep respect for Lenny’s insight into the market,” said Don Skaff, Executive Vice President, “including his appreciation of our client’s most pressing requirements and concerns. I know that with Lenny on the Leadership team we will do even better by our clients.”

Mr. Alexander brings 34 years of experience to Envista. He will be tasked with ensuring that Envista’s global customer experience is consistent with the drivers that our clients prioritize from the complex to the routine.

Christina Lucas, Envista Forensics President, is excited for this next chapter for Mr. Alexander and Envista. “Coming from the client-side, in senior claims management roles at a major carrier, I understand the importance of delivering on our promise to our customers. Lenny will be a transformational member of the Envista team.”

Mr. Alexander can be reached at lenny.alexander@envistaforensics.com or at +44 7525 628 043.